Privacy Policy

At Urban Darzi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an order with us.

Information We Collect

We may collect the following information when you visit our website or place an order with Urban Darzi:

Full Name
Mobile Number
Email Address
Shipping & Billing Address
Order Details
Payment Information (processed securely through Razorpay)

Note: Urban Darzi currently does not offer Cash on Delivery (COD).

How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide order updates and customer support.
Respond to your enquiries.
Improve your shopping experience.
Send updates about new arrivals, exclusive collections, offers, and festive promotions.

You may opt out of promotional communications at any time.

Payment Security

All online payments on Urban Darzi are processed securely through Razorpay, our trusted payment gateway partner.

Urban Darzi does not store your complete debit card, credit card, UPI, or net banking details. Your payment information is handled securely in accordance with industry standards.

Information Sharing

Urban Darzi values your privacy. We do not sell, rent, or trade your personal information with third parties.

Your information may only be shared with trusted service providers, such as:

Razorpay (for secure payment processing)
Shipping partners (for order delivery)

These partners receive only the information necessary to complete your order.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences.
Improve website performance.
Keep your shopping experience smooth.
Understand how visitors use our website so we can improve our services.

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While no online system can guarantee absolute security, we continuously work to safeguard your data.

Policy Updates

Urban Darzi may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy, please feel free to contact us.

📱 WhatsApp: +91 96169 38115

📞 Call: +91 96169 38115